Frequently Asked Questions
Description
Where is Hotel Festa Via Pontica located in Pomorie?
Hotel Festa Via Pontica is located in the new part of the town of Pomorie, 50 meters walking distance from the beach from the hotel. The distance to the Center of Pomorie (Old Town) is 3.5 km (10 min) by car. The hotel is a 10-minute walk from Pomorie Aqua Park and a bus stop to/from Burgas, Nesebar, and Sunny Beach.
How do I get to Hotel Festa Via Pontica in Pomorie?
♦ By car: Burgas → Pomorie → after the first roundabout, turn immediately right onto Chaika Street.
♦ By car: from Burgas Airport (Distance: about 8 km / Time: 15 minutes) or by taxi from the airport.
♦ By hotel transfer (advance reservation required)
♦ By bus to Pomorie - get off at the stop in front of Sunset Resort.
How can I make a reservation?
♦ On the hotel's official website for the best price https://book.viapontica.festahotels.com/
♦ By phone +359 700 144 22 or by email to the reservations department sales@festahotels.com
What payment methods do you accept?
Festa Via Pontica Hotel accepts various payment methods, such as credit and debit cards (Visa, MasterCard), bank transfer, and cash payment.
Does the hotel offer parking for guests?
Yes, Festa Via Pontica Hotel offers parking for hotel guests, which is charged additionally. The spaces are limited and cannot be reserved in advance. If the parking spaces at the hotel are full, you will be redirected to the nearest public parking.
Are there charging stations for electric cars in the parking lot?
Yes, Festa Via Pontica Hotel has charging stations for electric cars in the parking lot. Please ask at the Hotel Reception.
What are the check-in and check-out times at the hotel?
Check-in at Hotel Festa Via Pontica is usually after 3:00 PM, and check-out is by 12:00 PM.
Are there rooms with a sea view at Hotel Festa Via Pontica?
Yes, at Hotel Festa Via Pontica you can book double rooms and apartments with a sea view, as well as with a view of the garden/pools of the complex.
Is there free Wi-Fi in the rooms and common areas?
Yes, Festa Via Pontica Hotel offers free Wi-Fi throughout the hotel.
Is there a refrigerator or minibar in the room?
Yes, the rooms at Festa Via Pontica Hotel have a minibar (stocked once upon check-in), which can also be used for storing medicines or other personal needs.
Is there a safe in the room?
Yes, for the convenience of guests, each room has a safe for storing valuables and personal items.
Is there a hairdryer and iron in the rooms?
Yes, the rooms at Festa Via Pontica Hotel are equipped with a hairdryer. An iron and ironing board are provided upon request.
Is an electric kettle provided?
Yes, every room has a hot water kettle, free refills of tea, instant coffee, and water.
Is laundry service offered at the hotel?
Yes. Laundry service for clothes is offered (for an additional charge).
Is there a restaurant in the hotel?
Yes, Hotel Fiesta Via Pontica has a main Buffet restaurant with a terrace, offering all-inclusive meals with a variety of dishes and drinks from Bulgarian and international cuisine for breakfast, lunch, and dinner, making it a convenient choice for your seaside vacation.
The BBQ area offers a variety of light dishes and snacks – including burgers, pizzas, sandwiches, and sweet treats – served in a relaxed and welcoming atmosphere, suitable for the whole family.
Also available are a Lobby Bar with local and imported drinks, a Pool Bar, and a Wine Bar with an authentic wine hall showcasing the rich history of local winemaking, dating back to 1932.
Does the restaurant offer a children's menu or food for guests with special diets?
Yes, the restaurant at Festa Via Pontica Hotel offers specialized food for young children, as well as dishes tailored to special dietary requirements, including vegetarian or allergy-friendly meals, upon prior request.
Is there a swimming pool at Festa Via Pontica Hotel?
Yes, Festa Via Pontica Hotel has two outdoor pools, a children’s area with a slide, a playground, a poolside bar, and a relaxation area with an indoor pool, gym, and massages.
Does the hotel Relax offer procedures and massages?
Yes, at Festa Via Pontica Hotel you will find a variety of restorative procedures and therapies with Black Sea mud and lye. At the Relax Center of Festa Via Pontica Hotel, the following are also offered:
♦ sauna
♦ steam bath
♦ relaxation area
♦ gym
♦ massage and therapeutic procedures with Black Sea mud and brine (for an additional fee).
What is the temperature of the water in the pool?
The temperature of the water in the pool is maintained around 26°C.
Is there a luggage storage room to store suitcases after checking out of the room?
Yes, Hotel Festa Via Pontica offers a luggage storage room for guests to store their luggage after checking out of the room.
Is there entertainment for children?
Yes. Hotel Festa Via Pontica offers seasonal entertainment programs and themed activities for guests of different age groups, with professional animators who take special care of the youngest guests. There is a Mini Club for children aged 3 to 12.99 years, a playground, a multifunctional sports ground, and an amphitheater.
Are pets allowed in the hotel?
Small dog breeds up to 10 kg are allowed at Hotel Festa Via Pontica. It is necessary to inquire with the hotel in advance to confirm the availability and conditions for accommodation.